Delete your BizBook account & data

Last updated: 10 October 2026. BizBook, Invoice, POS and Inventory, published by Bery Health and Supplies LLC, trading as FieldHealth Africa.

You can delete your BizBook account and the data tied to it. There are two ways. The phone is cleared at once. The cloud copy is not.

Option 1. In the app

Settings, then Delete Account

This permanently removes the business data stored on the phone and signs you out. That part cannot be undone.

If you are signed in, the cloud account is kept for up to 90 days and then deleted. Signing in again before then cancels the deletion, and the cloud copy of the shop stays.

Option 2. By email, if you no longer have the app

Send the request from the email address linked to your BizBook Cloud account:

Request account deletion by email

Or write to hello@fieldhealthafrica.org with the subject "BizBook account deletion request", stating the email address of the account. We may reply to confirm the request came from the account owner before deleting. Email requests are processed within 30 days of that confirmation.

What gets deleted

When the cloud deletion runs:

Your account (email address and sign-in).
Cloud-synced business data: products, inventory, sales, invoices, clients, suppliers, expenses, payments, staff records.
Your AI credit balance and usage records.
The address on the user-manual list.
Campaign-measurement events tied to the account. An event already sent to Google or OpenAI cannot be recalled.

What this does not cancel

Data that exists only on the phone is removed by Delete Account, or by uninstalling the app.
A Google Play subscription is not cancelled. Cancel it in the Play Store. Google keeps the purchase record.

Timing

The phone is cleared immediately. Cloud data from an in-app deletion is removed within 90 days, unless you sign in again and cancel it. Email requests are processed within 30 days of confirmation. After the cloud deletion, we keep no copy of the account beyond short-lived infrastructure backups, which expire on their own.

Questions

Contact hello@fieldhealthafrica.org. See also the BizBook Privacy Policy.

Français : Dans l'application, Paramètres, puis Supprimer le compte efface le téléphone tout de suite et vous déconnecte. Cette partie est définitive. Le compte cloud est supprimé dans les 90 jours. Une nouvelle connexion avant cette date annule la suppression. Sans l'application, écrivez à hello@fieldhealthafrica.org depuis l'adresse du compte (objet : « Suppression de compte BizBook »). Ces demandes sont traitées sous 30 jours après confirmation. Un abonnement Google Play n'est pas résilié : résiliez-le dans le Play Store.